Custom Roles not tracking

[lukecarbis]

To replicate:

1. Create a custom user role (any plugin should do)
2. Activate the User Switching plugin (https://wordpress.org/plugins/user-switching/)
3. Create and then switch to a user with custom role
4. Update post draft
5. Switch back to admin user
6. Update post draft again

You will only see entries for the admin user, not the user with a custom role. It seems as though custom roles aren't having any activity records logged.

Reported here: https://wordpress.org/support/topic/custom-roles-not-tracking?replies=4

[marcin-lawrowski]

I tried to reproduce this issue but no effect. I am using WP 4.4.2 and the newest Stream. I created a few custom roles and users for those roles. All activities of those users were properly tracked in Stream either with User Switching plugin or without it.

[marcin-lawrowski]

@lukecarbis Have you tried to replicate it?

[lukecarbis]

I just did, and I can't.

[lukecarbis]

@joelworsham Could there be something else going on here? Do you happen to have an object cache?

[joelworsham]

Yes, we use WP Engine, so there is some caching going on.

[lukecarbis]

Try clearing your object cache. I think the problem is that you're creating a new role, but the object cache isn't cleared. When Stream tries to get the user's role, and unknown role is returned, which results in a silent fail. Not ideal, but can you test by:

1. Create a new role
2. Try logging activities in that role (and see that they don't log)
3. Clearing your cache
4. Try logging activities in that role again

[joelworsham]

Hmmm I tried that and it still does not work. I've recorded a screencast just so you can see it with your own 👀

https://www.dropbox.com/s/3oquayjpm4ghpgo/Stream%20Custom%20Roles%20Example%20-%203-22-16.mov?dl=0

NOTE: If you look closely, it may seem like I'm purging the wrong URI, but that's just how WP Engine works, purging from the live side of the server. It does purge the staging server as well.

[lukecarbis]

Thanks for helping us try to get to the bottom of this, Joel. I can't replicate the same thing on my end at all. Maybe could you post the code you're using to create the user role in a gist? I'll try out the same role with the same capabilities, etc. and see if I can replicate it that way.

[joelworsham]

Sure thing.

https://gist.github.com/joelworsham/f64990299e061aea9896

[tylerhcarter]

I know this has been tried already, but I have been unable to replicate it locally. I'm going to try it on a WP Engine site and see if I get better results.

[tylerhcarter]

Just for clarification, I am using the gist plugin code you've listed above and following the same instructions you've listed to create a user with the custom role, switch to the user, update a post, and switch back.

Upon switching, all the logging happens correctly, and actions are being logged as that user instead of as the admin user.